User Agreement

1. General provisions

1.1. This User Agreement (the “Agreement”) governs use of the online Service (the “Service”) provided by the Administration.

1.2. By using the Service — including registration, payment for services, or access to materials — the User confirms that they have read and fully accept this Agreement.

1.3. If the User does not agree with the Agreement, they must stop using the Service.

2. Nature of services and digital goods

2.1. The Service provides intangible digital goods and services, including but not limited to: informational materials, training programs, consultations, digital products, and service offerings.

2.2. Materials provided through the Service may include:

• Information from public sources
• Original materials from the Administration and/or third parties
• Analytical reviews, compilations, recommendations, structured data

2.3. The User acknowledges and agrees that the value of digital goods lies in systematization, analysis, presentation, support, and updates — not in the exclusivity of individual information fragments.

2.4. The Service does not claim or guarantee uniqueness, exclusivity, or unavailability of individual material elements outside the Service.

3. Disclaimer of warranties and liability

3.1. The Service is provided on an “AS IS” basis.

3.2. The Administration does not guarantee:

• That the Service will meet the User’s expectations
• Any financial, commercial, professional, or other results
• Uninterrupted or error-free operation of the Service

3.3. The Administration is not liable for:

• Any direct or indirect damages, including lost profits
• Consequences of the User applying materials received from the Service
• Actions or inaction of third parties
• Temporary technical failures and access restrictions

3.4. All decisions on applying materials, recommendations, and services are made by the User independently and at their own risk.

4. Lawful use

4.1. The Service is not intended to encourage, organize, or facilitate unlawful activity.

4.2. The User undertakes to use the Service only within applicable law and third-party rules.

4.3. Responsibility for the lawful use of materials and services rests entirely with the User.

5. Intellectual property

5.1. All materials posted in the Service are protected by intellectual property law.

5.2. The User may not copy, distribute, resell, transfer to third parties, or otherwise use Service materials without the rights holder’s permission.

5.3. Violation of intellectual property rights may result in access restrictions without compensation.

6. Access restrictions

6.1. The Administration may suspend or restrict the User’s access if:

• Violation of this Agreement
• Abuse is detected
• Required by law or payment providers

6.2. Access restrictions do not release the User from obligations that arose earlier.

6.3. The Administration may refuse service to Users whose actions may create elevated risks for the Service, payment providers, or third parties.

7. Payments and refunds

7.1. Payment for services and digital goods is made under the terms stated in the Service before payment.

7.2. Due to the intangible nature of digital goods and services, refunds after access has been granted are not provided, except in the cases below.

7.3. Refunds are possible only if:

• The service was not provided due to a technical fault of the Service
• Access to the digital good was not actually granted

7.4. To request a refund, the User must contact support within 24 hours of payment.

7.5. Refund decisions are made by the Administration on a case-by-case basis.

7.6. The User agrees not to initiate a chargeback through payment systems without first contacting the Service’s support.

8. Confidentiality

8.1. The Administration may collect minimally necessary technical data to operate the Service.

8.2. The Administration takes reasonable measures to protect data but does not guarantee absolute security of transmitted information.

9. Changes to terms

9.1. The Administration may amend this Agreement.

9.2. The current version of the Agreement is published in the Service.

9.3. Continued use of the Service means the User accepts the updated terms.

10. Contact information

10.1. For all inquiries, the User may contact support through the form in the bot itself.